Changing Payment Status - Removing from system
When a participant enters or becomes a member upon a succesful payment they are given a payment status of Complete.
In some instances you may wish to change the payment status to another option for various reasons.
We currently have 3 options that can be chosen:
- Complete (Payment has been completed)
- Refunded (You may have provided them with a refund)
- Removed (You have removed them from the system for other reasons)
The Refunded and Removed do exactly the same thing. as soon as you have removed or marked them as refunded they are removed fromm the participant list and the place will become available for purchase.
Please note that marking them as refunded within the system does not refund them from your stripe account. You need to login to your stripe account and perfom a refund.